Personal information and customer’s details will never be shared with any other business or individual unless required by law.
We do not retain any information in relation to credit or debit card payments which are used to pay for our services. No customer details are kept on either on file or electronically.
Cancellation Policy/Refund Policy
In the unlikely event that you want to cancel our services, you will be reimbursed with the full amount on the condition that we have not incurred any costs. If we have provided part of the service that can be reasonably identified and costed, you will receive a refund minus these transactions. Appointments or telephone calls made on behalf of the family or representatives will be regarded as a provision of service.
If you paid by credit or debit card, the refund will be returned to your card.
Some cookies are essential, and the site won’t work as expected without them, however we also use some non-essential ‘session’ cookies to track visitors or enhance your experience of the site. These cookies are temporary and used to collect data anonymously for web analytics and social sharing services. These do not collect any personal data about you, we do not store them and do not have direct access to the individual data collected. If you’re not happy with this, you can change your browser settings so that we don’t set these cookies but some features of the site may be unavailable. For detailed information, please refer to the companies own privacy policies regarding use of data and how you can opt-out from their services.
You can change your browser settings to not accept any cookies or to prompt you before accepting them. If you do this, however, you may experience a loss of functionality on this and many websites. Please refer to your own browser company for information on how to do this.
For social sharing sites you may be part of (e.g Google+, Twitter, LinkedIn, etc), please refer to the individual site’s privacy policies. Simple Send-offs cannot be held responsible how for these third parties which you might have accounts with, use your data.